Store Policy

T2 Petly respects your privacy and is committed to handling personal information responsibly.

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This Privacy Policy explains how information may be collected, used, disclosed and protected when you visit or make a purchase through T2Petly.com.

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By using our website, you acknowledge the practices described in this Privacy Policy.

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1. Information We Collect

Depending on how you interact with T2 Petly, we may collect information including:

• name;

• billing and shipping address;

• email address;

• telephone number;

• order and transaction information;

• product preferences;

• customer service communications;

• IP address;

• device and browser information;

• website usage information;

• cookies and similar technologies.

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Payment information may be processed directly by third-party payment providers and may not be stored directly by T2 Petly.

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2. How We Use Your Information

We may use personal information to:

• process and fulfill orders;

• process payments;

• communicate about purchases;

• provide customer service;

• manage returns and refunds;

• prevent fraud and unauthorized transactions;

• improve our website and customer experience;

• analyze website performance;

• personalize marketing;

• send promotional communications where permitted;

• comply with legal and regulatory obligations.

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3. Cookies and Similar Technologies

T2 Petly and its service providers may use cookies, pixels and similar technologies to:

• operate the website;

• remember preferences;

• understand website usage;

• measure advertising effectiveness;

• improve marketing and customer experience.

You may be able to manage cookies through your browser or through cookie controls provided on our website.

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4. Advertising and Analytics

We may use third-party services such as advertising, analytics and social media platforms.

These providers may collect information about website visits and interactions according to their own privacy policies.

This may include technologies used by platforms such as Google, Meta and other advertising or analytics providers.

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5. How We Share Information

We may share necessary information with trusted service providers that help us operate our business, including:

• payment processors;

• ecommerce and website platforms;

• fulfillment providers;

• shipping carriers;

• customer service providers;

• analytics providers;

• advertising platforms;

• fraud-prevention providers.

We do not sell personal information in exchange for direct monetary payment.

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6. International Processing

Because T2 Petly operates online and works with international service providers, personal information may be processed or stored in countries different from your country of residence.

Where required, appropriate safeguards may apply to international data transfers.

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7. Data Retention

We retain personal information only for as long as reasonably necessary for:

• transactions;

• customer service;

• accounting;

• fraud prevention;

• legal obligations;

• legitimate business purposes.

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8. Your Privacy Rights

Depending on where you live, you may have rights concerning your personal information, including the right to:

• request access;

• request correction;

• request deletion;

• object to or restrict certain processing;

• withdraw consent where applicable;

• opt out of certain marketing communications.

To submit a privacy request, contact us.

We may need to verify your identity before completing certain requests.

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9. Marketing Communications

You can unsubscribe from promotional emails at any time by using the unsubscribe link contained in the message.

Transactional communications related to purchases or customer service may still be sent when necessary.

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10. Children's Privacy

T2 Petly is not intended for children under the age required to enter into online transactions in their jurisdiction.

We do not knowingly seek to collect personal information from children in violation of applicable law.

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11. Security

We use reasonable administrative, technical and organizational measures intended to protect personal information.

However, no online system or electronic transmission method can guarantee absolute security.

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12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our business, technology or legal requirements.

The updated version will be published on this page with a revised “Last Updated” date.

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13. Contact

Questions about this Privacy Policy may be sent to:

T2 Petly